Delete your Sentinel account

1. Open Sentinel and go to Settings.
2. Choose Delete account.
3. Confirm with your password (or passkey). If you have two-step verification, enter your code.

• Your account, sign-in methods (password, passkeys, authenticator) and active sessions.
• All your doorbells and their QR codes. Printed codes stop working immediately.
• All ring history, notes and visitor photos.
• Registered devices and push tokens.

Security logs that do not identify you personally may be kept for up to 180 days, then expire. Backups are overwritten on a rolling basis, so data may remain in an encrypted backup for a short time before it is overwritten.

Email [email protected] from the address you signed up with, and we will delete the account after confirming it is you. We reply within a few days.

Visitors do not have accounts. Photos are deleted automatically after 30 days; to ask for earlier removal, email [email protected] with the approximate time and place.